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FAQ

 

 

 

 

Q1. What's the material of Cube Mug?

A1. The cube box is made of ABS while the mug is ceramic.

 

Q2. How many colors do you have?

A2. We have cube box of  white , black , green , red , orange , yellow and blue.

 

Q3. Can I tone color base on my Pantone?

A3. Yes, you can tone cube box color base on your Pantone, please contact us for details.

 

Q4. Could you provide the export information about cube mug, Including size, packing, weigh, etc.?

A4.

Brief Description

Height : 9.3 cm (Cube Cover) / 7 cm (Mug)
Capacity : 8.5 oz (250 ml)
G.W.: 550g
N.W.: 400g

Inner Packing
Package : 1 PC/BOX, Poly Bag with white box
Dimension : 9.5cm x 9.5cm x 11.5cm

Outer Packing
Qty/Ctn : 12 PCS/CTN
Carton Dimension : 25cm x 21cm x 30cm
G.W.: 7Kgs/ctn
N.W.: 6Kgs/ctn
20' container : 15900 pcs
40' container : 32400 pcs
 
 
Q5. Can I print logo on the Cube Mug?
A5. If your clients place small order, maybe you can buy cube mugs without printing, and print their logo on the cube mugs separately.

If you do not want to print the logo in your geographic area, we can help you, but there will be a printing set up cost of USB$200 plus an additional individual printing cost.
 
Please find the printing guide and cases here.

Q6. Can I get some samples of Cube Mug?
A6. Yes, you can purchase 1 set from our online shop and the delivery fee should be at your cost. And you may provide your Fedex or DHL account to us.
 
 
Q7. Can I select any styles of the gift package ?
A7. Yes, please click here. In addition, we accept your own packing design.
 
 
Q8. How long will I receive the mass production?
A8. After confirming your order and deposit, we will produce the sample, sample lead time is about 14 days. Then the production lead time is about 8 weeks.
 
* The above is for your reference only, please contact us to get the exact time.
 
 
Q9. Is the mug Microwave and Dishwasher Safe?

A9. Yes, the mug is Microwave and Dishwasher Safe. Please find the certification here

 

Q10. Can I be your distributor, and how to be?

A10. Yes. Please find the distribution information and terms here.